Digitalization in Service and Maintenance

Process Industry in Transition

What Was It All About?

Where once technicians used a clipboard and a pen, remote monitors, smartphones, and tablets with the appropriate applications, software solutions, and real-time information are now the tools of choice.

On November 18, 2020, all events focused on the topic of “Digitalization in Service and Maintenance”. Experts from Pepperl+Fuchs, ecom, and a variety of other partner companies highlighted a number of exciting applications from the process industry and provided insight into the future of smart maintenance.

The event addressed the following questions:

  • How will remote monitors, smartphones, and tablets revolutionize inspection and servicing?

  • How can we implement remote assistance and predictive maintenance?

  • What are the challenges posed by remote support and what potential benefits can it offer?

Your Speakers

Roolf Wessels

Managing Director | ecom instruments GmbH

Jörg Hartleb

Chief Executive Officer | ecom instruments

Johan de Geyter

Chief Executive Officer | Iristick

Video Stream

Watch the recorded session below in full length and deep dive in to process industry in transition!

More Information

Learn more about our products and solutions and download free PDF documents with additional information.



Learn more about the mobile worker concept and customer services offered by ecom.

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This brochure introduces the new explosion-proof Tab-Ex® 02 tablet series that comes with both tried-and-tested functions as well as innovative features like augmented reality that make Industry 4.0/IIoT applications easy to implement. Learn more about the latest tablet series.

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This brochure introduces the Tab-Ex® Pro—the world’s first Android tablet with 10-inch display for use in Zone 2/22 and Div. 2. Connected to a screen and keyboard, the rugged, slim and lightweight tablet can be used as a desktop computer, offering users both a mobile and a desktop experience in one device.

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This brochure introduces the rugged Smart-Ex® 02 smartphone series for industrial hazardous areas up to Zone 1, Zone 21 and Div. 1. Learn more about the intrinsically safe smartphone that features a large 5” display, an ergonomic design, 21 LTE frequency bands, global certifications, and a powerful operating system.

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Mobile device management (MDM) is the standard way to securely and effectively enroll and integrate smartphones and tablets into corporate IT.

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The tables in the PDF show how potentially explosive gas and dust atmospheres are defined and how they relate to the device classification according to Directive 2014/34/EU and IEC or EN 60079-…

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This brochure is part of the “Explosion Protection“ compendium and with the aim to provide plant operators with an overview of the topic on explosion protection.

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This brochure offers an overview of the possible types of protection that plant designers and owners can use to protect various electrical apparatus in their plant from explosion hazards.

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This brochure is aimed at users who design and develop intrinsically safe circuits. It explains the special features, especially verification of intrinsic safety and the basic principles to be observed during installation.

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